The deal, in plain words.

Who this is between

The legal entity offering the service — name, registered address, company number, jurisdiction — and how these terms are accepted (click-through at signup, an order form, or both).

What Contentive is

A hosted content management service. You model content, your team and your clients edit it, and any front end reads it through our API. Optionally we host and serve the published site.

Contentive is currently in a private build. Access is granted by invitation, features change, and nothing here should be read as a commitment that a given feature will exist tomorrow in the form it exists in today.

Your account, your people

• You are responsible for who you invite into your organisation and its workspaces, and for the role you give them. An agency invites its clients; we do not vet them for you.
• Keep credentials to yourself. Tell us promptly if an account is compromised.
• API tokens carry their own scopes and are separate from human logins. Treat a management-scoped token as a password.

What you can’t put on it

No unlawful content, no malware, no attempts to break tenant isolation or reach another customer’s data, no using the API in ways designed to degrade the service for other customers.

The enforceable version: the full prohibited-use list, the suspension procedure, and what notice (if any) precedes a suspension.

You own it

The content, media and content models you put into Contentive are yours. You grant us only the permission we need in order to run the service — to store your content, back it up, transform your images, and serve it to the front ends and visitors you point at it.

You are responsible for having the rights to what you upload, including on behalf of your clients.

The precise licence grant, and how it survives (or does not) after termination and during the deletion grace period.

Bring your own agent

Contentive exposes its management API as agent tools. You connect your own AI agent under your own subscription with your own token; what that agent does in your workspace is done as you, and is your responsibility. We do not send your content to a model provider on your behalf.

Pricing is not published

There are no published prices, plans or usage allowances yet, and nothing on this site is a price quotation or an offer.

Everything commercial: plans and what each includes, billing period and currency, taxes, renewal and auto-renewal, price-change notice, refunds, what happens on non-payment, and how usage above an allowance is handled.

No SLA yet

We work to keep the service up and we will tell you about planned maintenance, but during the private build there is no service-level agreement and no committed support response time. Do not rely on one.

Uptime commitment (if any) per tier, the maintenance-notice window, support channels and response targets, and any service credits.

Termination and export

You can export a workspace — content and schema together — at any time, including on the way out. Portability is a product feature, and we would rather you could leave than feel stuck.

Either side can end the arrangement. After termination your content is deleted following a grace period intended to make an accidental deletion recoverable.

Notice periods each way, the exact grace period before deletion, what happens to published sites and custom domains at termination, and the effect on any fees already paid.

To be drafted

Warranties and disclaimers, limitation and cap on liability, indemnities, and the allocation of risk between us. This section must be written by a lawyer — a plain-language stand-in would be worse than nothing.

Governing law

Governing law, jurisdiction and the dispute-resolution route.

If these change

We will date this page when it changes and tell account owners by email when a change is material. Questions go through our contact page.

How much notice a material change gets, and whether continued use constitutes acceptance.